Frequently Asked Questions
1. What is included in the Standard Entry Ticket?
The Standard Entry Ticket includes admission to the Rijksmuseum, an interactive digital map, access to the Rijksmuseum app with an audio guide, and flexible ticket usage for the selected date.
2. How long does the Private Guided Tour last?
The Private Guided Tour lasts approximately 2 hours and includes priority entry, in-depth explanations of major artworks, and a personalized experience with an expert guide.
3. What is the minimum group size for a Group Tour?
The minimum group size for a Group Tour is 10 participants. Each participant pays €25, and group members receive a 10% discount at the Rijksmuseum gift shop.
4. What are Special Events Access tickets?
Special Events Access tickets grant entry to exclusive events such as private exhibitions or evening openings. They also include a welcome drink, a dedicated guide, and an exclusive souvenir package.
5. Can I book a last-minute tour?
We recommend booking at least 24 hours in advance to ensure availability. For last-minute bookings, please contact us directly to check if we can accommodate your request.
6. Are the tours suitable for children?
Yes, our tours can be tailored to accommodate families with children. Please inform us in advance if you need a child-friendly guide or specific adjustments to the tour.
7. What languages are the tours available in?
Our tours are available in multiple languages, including English, Dutch, French, and German. Please specify your preferred language when booking.
8. Can I cancel or reschedule my booking?
Yes, cancellations or rescheduling are allowed up to 48 hours before the scheduled date for a full refund. For cancellations within 48 hours, a partial refund may be offered. Please check our cancellation policy for details.